Retail
The drivers that are affecting IT initiatives within the Retail marketplace are:
- Improve customer service and retention of customers
- Improve intra-company working and communication
- Improve working and communications with partners and suppliers
- Acquire new customers
- Reduce business process costs
All these drivers require IT initiatives to be effective and to be tested and implemented in the most effective and efficient manner to provide maximum impact and cost savings. SQS-UK provides proven and tested methodologies to ensure that successful initiatives can be implemented.
The drivers of these IT initiatives result in the implementation
and upgrading of web-based offerings, the improvement of back office
systems and the integration of existing and new systems, e-Procurement
and supply systems, automated accounting and billing systems, Customer
Relationship Management systems and reducing system maintenance
plans. All of these require extensive testing to ensure that customers
are provided with stable and secure web-based solutions and to implement
cost-effective integration strategies for the business. SQS-UK will
provide the required resource and expertise to ensure the success
of IT initiatives.