Metrics Survey

 

As Chief Executive Officers and Chief Information Officers demand that business critical IT projects support the business aims of the company more closely, and as the requirement for IT projects to deliver more value, the need to effectively report on the effectiveness of the IT project grows.

A recent KPMG report stated that 56% of organisation admitted to having had a failed IT project in the last year. Research published by Gartner predicted that 50% of IT Outsourcing arrangements would fail in the next year because of bad management and poor communications between providers and clients.

The failure in the past of investment in IT deliver real business value is forcing IT projects to deliver better value yet at the same time control costs, manage risk and ensure compliance.

Those in charge of testing must supply the metrics that enable management to effectively control and report on deployment of business critical systems. In many cases outsourced projects will have been implemented to achieve cost reductions the business needs to remain competitive. In these cases the monitoring of the delivery to agreed Service Level Agreements becomes a vital management tool.

The SQS methodology employs a dashboard to report and manage the benefit and return achieved in projects. The dashboard identifies project faults and where they are found, tracks the improvements and reports on the effectiveness of testing and the savings made by finding and correcting these faults. These are then reported in a clear and concise manner.

These control metrics formed the basis of a questionnaire sent to a closely controlled and researched panel of Project and Test Managers. The results form the basis of this survey.

The survey covers 22 separate points including:

  • Budget allocated to testing as a proportion of the total budget
  • Number of steps in each test case
  • Number of test cases completed per day
  • Percentage of top priority defects found and where in the release cycle they were found
  • Test coverage attained
  • Time lost due to environmental problems
  • Amount of Automated Testing deployed
  • Ratio of testers to developers within projects
  • Percentage of test cases failing in execution

 

 

 

 

 

 

Take part in the next survey and we will keep you updated on trends as they change as a thank you for your assistance in completing the survey. 


Click here to complete the metrics survey form here. (In Process! Sorry!)

Read the full survey results by downloading the Metrics Survey here